Can you claim a 1st order discount for me?
We are unable to claim 1st order discounts. In the majority of cases we already have accounts with the sellers, and it is not possible to set up multiple accounts in order to claim first order discounts.
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Can you claim other discounts for me?
We will always use discount codes supplied to us (except 1st order promotion codes), but we cannot accept responsibility for sellers declining, or failing to apply, discount codes. Any special instructions such as discount codes need to be supplied ...
Why my order not shipped yet?
There might be some reasons why your order not shipped yet: If your payment declined or if we need an ID verification from you then the order is in HOLD status. If the destination country is out of service. If you passed the cutoff time for the day. ...
You have placed my order, can you cancel it?
Sorry, we cannot accept cancellations or amendments to your order once you have submitted it. You should be certain you want to order the product(s) before submitting your order via our ‘Shop for Me’ service.
Will you still place my order if there is a price variance?
If the price is more than 2% higher than you instructed, we will cancel the order; this may happen where you have omitted to include local sales tax or domestic delivery charges to your Ship7 suite address. We will notify you, and you will need to ...
How can I track my order for Shop For Me Service?
If you want to track the order too, you just need to contact our customer support and ask for the tracking no's of your packages. We will also provide you the confirmation numbers. Your packages will be safe with us.