Can you claim other discounts for me?

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• Can you claim a 1st order discount for me?

  We are unable to claim 1st order discounts. In the majority of cases we already have accounts with the sellers, and it is not possible to set up multiple accounts in order to claim first order discounts.

• Is there a timeline to submit a claim for my lost/damaged shipment?

  For damaged shipments, claims must be submitted by the day following the date of receipt of the shipment at the latest. For lost shipments, claims can be accepted within one month from the date the shipment is declared missing by Ship7.

• When will i be compensated for my lost / damaged shipment?

  If all the necessary documents and evidence are provided at the time of submitting the claim it can take up to 30 days to process the claim and compensate you for your lost or damaged shipment.