Can you combine and re-package the items that I have received into one box and send it to me?
Yes, we provide repacking service with additional charges upon your request. Please submit a ticket for repacking requests.
Do you repack items into one package?
Yes, we do repack packages into one box if requested by the customer. Pricing for the repacking request is as follows: the first package costs $5 + $3 for all other packages. Example: If customer request 10 packages to repacked into 1 package the ...
What is the difference between item and prohibited items?
Prohibited Items: If an item is prohibited in your country or for export from the United States, we cannot ship it to you. If you are not sure if an item is prohibited, please contact us before ordering. If we receive an item we cannot ship to you, ...
What does "Restricted Item in contents" mean?
This status means your package contains one of the prohibited items on our list. Please take a look at the prohibited items by using the link. If you have any additional questions please submit a ticket.
What is the Repacking service?
If the shipment is inadequately packed (either damaged or insufficient for international transportation), we will repack it for you for added protection and security. If the package has a high volumetric weight we repack it into smaller padded ...
Can I split items in a package?
Yes. Ship7 can split your package if it contains more than one item, and you wish to separate them into two or more packages. You can split your package and discard an item, return it to the sender, or ship it at a different time or to a different ...