How can i apply Ship7 protect on shipments with a value above usd 2500?
You need to contact our Customer service to get a quote for additional insurance as well as to learn how possible it is.
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Are my shipments insured? Can i protect my shipment while in transit?
DHL and FedEx shipments are Auto insured for first $100. If you would like to opt for additional insurance it will cost you 3% of your invoice value. Insurance cannot opt while packages are in transit. If need an additional insurance please contact ...
Why do I need to enter my merchandise value?
Regulations under Customs and the US Census Bureau require you to accurately represent the price you paid for your products. We create your Proforma Invoice for Customs by entering the information provided on the merchant invoice/receipt that usually ...
Declared value and how to change it?
If the package doesn't include an invoice or packing slip showing the amount paid for the item, the package will be on hold until you enter the declared value. It is your responsibility to ensure that the value of the item is accurately stated for ...
My items arrived but the (declared) value of my merchandise is wrong. How can I change it?
If the value of your items hasn’t been entered by our team during receiving (no invoice or price information in the package); you can enter the value of your items at your Mailbox page. Once values are entered, the system does not allow you to change ...
Can you ship liquid products?
Yes, we can ship liquid goods if they are not flammable!! Ship7 cannot ship liquid goods via PostaPlus if you need to ship any liquid good please use other carriers (FedEx, DHL, UPS, Aramex and etc.)