How can I reach out to customer support? (HELP CENTER)
If you have Questions, Problems or etc. that you need to reach out to our Customer Support. The most efficient and fast way to do it is by creating a ticket via
submitting a ticket or sending an email to
support@ship7.com. You can create a ticket from the Help Center and then can follow it up by email.
Anyone can submit a ticket to support and our team will reply back in 24 hours.
If you have a Ship7 Account you can even use your credentials to Sign In to our support website and follow up with your previous Tickets or Questions to our team.
Related Articles
How to submit a ticket in help center?
How shop for me service works?
It's so easy just sit back and decide what you want to shop, give our customer support the description of the item, item quantity, product number, and the URLs for the product(s). Then we will handle your shopping afterward. To submit a Shop For Me ...
How to find answer to F.A.Q ?
What does " UN3480-PI965 battery cannot ship" means?
If your package contains a battery by itself and that battery not inside a device than we put your package on hold. Even power packs will be on hold regardless of the situation. Please see our article about the Batteries and Prohibited Items list ...
How long will my shipments take to reach me?
We have different service providers for countries/regions. On the My Mailbox page, if you select your packages for shipping, you will be presented the options with the Courier company / Service provider details as well as the delivery terms. Please ...