Ship7 may refuse to receive any package that shows obvious external signs of damage or missing contents. If that happens, the package will be rejected and returned to the sender, and we will notify you. Ship7 doesn’t have the responsibility to ...
We will not be able to release your goods without payment. If your transaction is denied by your card issuer or payment service provider, you will need to contact them directly to arrange for funds to be available (or use another payment card) before ...
If all the necessary documents and evidence are provided at the time of submitting the claim it can take up to 30 days to process the claim and compensate you for your lost or damaged shipment.
Dangerous goods/hazardous materials are items that require special handling, additional packaging, and labeling to be transported internationally. These items may or may not be allowed to ship to your country. Shipping dangerous goods are ...
For damaged shipments, claims must be submitted by the day following the date of receipt of the shipment at the latest. For lost shipments, claims can be accepted within one month from the date the shipment is declared missing by Ship7.