How do I track my shipment?

• Related Articles

• Delaware warehouse packages

  Packages that send to the DELAWARE warehouse will appear to be seen in your account in 2-4 business days upon arrival. During this time, you can use our search engine "Where is my package?" to find out if the package received by the DELAWARE ...

• How can I track my order for Shop For Me Service?

  If you want to track the order too, you just need to contact our customer support and ask for the tracking no's of your packages. We will also provide you the confirmation numbers. Your packages will be safe with us.

• When will i be compensated for my lost / damaged shipment?

  If all the necessary documents and evidence are provided at the time of submitting the claim it can take up to 30 days to process the claim and compensate you for your lost or damaged shipment.

• Is there a timeline to submit a claim for my lost/damaged shipment?

  For damaged shipments, claims must be submitted by the day following the date of receipt of the shipment at the latest. For lost shipments, claims can be accepted within one month from the date the shipment is declared missing by Ship7.

• My shipment returned to your warehouse by carrier what should I do?

  If your shipment returned to us by a carrier we will re-enter the package(s) under your suite and you will able to see the items again. We will share the reason why your package(s) got returned to our warehouse. Ship7 will reship the packages if they ...