How to follow up with a ticket after I submit it?

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• How to submit a ticket in help center?

• How can I reach out to customer support? (HELP CENTER)

  If you have Questions, Problems or etc. that you need to reach out to our Customer Support. The most efficient and fast way to do it is by creating a ticket via submitting a ticket or sending an email to support@ship7.com.  You can create a ticket ...

• What does "Restricted Item in contents" mean?

  This status means your package contains one of the prohibited items on our list. Please take a look at the prohibited items by using the link. If you have any additional questions please submit a ticket.

• What does " UN3480-PI965 battery cannot ship" means?

  If your package contains a battery by itself and that battery not inside a device than we put your package on hold. Even power packs will be on hold regardless of the situation.  Please see our article about the Batteries and  Prohibited Items list ...

• How shop for me service works?

  It's so easy just sit back and decide what you want to shop, give our customer support the description of the item, item quantity, product number, and the URLs for the product(s). Then we will handle your shopping afterward. To submit a Shop For Me ...