How to submit a ticket in help center?

• Related Articles

• How can I reach out to customer support? (HELP CENTER)

  If you have Questions, Problems or etc. that you need to reach out to our Customer Support. The most efficient and fast way to do it is by creating a ticket via submitting a ticket or sending an email to support@ship7.com.  You can create a ticket ...

• How to follow up with a ticket after I submit it?

• How shop for me service works?

  It's so easy just sit back and decide what you want to shop, give our customer support the description of the item, item quantity, product number, and the URLs for the product(s). Then we will handle your shopping afterward. To submit a Shop For Me ...

• What Happens If My Goods Arrived Damaged To My Ship7 Suite?

  Ship7 may refuse to receive any package that shows obvious external signs of damage or missing contents. If that happens, the package will be rejected and returned to the sender, and we will notify you. Ship7 doesn’t have the responsibility to ...

• What does "Restricted Item in contents" mean?

  This status means your package contains one of the prohibited items on our list. Please take a look at the prohibited items by using the link. If you have any additional questions please submit a ticket.