If you have Questions, Problems or etc. that you need to reach out to our Customer Support. The most efficient and fast way to do it is by creating a ticket via submitting a ticket or sending an email to support@ship7.com. You can create a ticket ...
This status means your package contains one of the prohibited items on our list. Please take a look at the prohibited items by using the link. If you have any additional questions please submit a ticket.
If your package contains a battery by itself and that battery not inside a device than we put your package on hold. Even power packs will be on hold regardless of the situation. Please see our article about the Batteries and Prohibited Items list ...