My shipment returned to your warehouse by carrier what should I do?
If your shipment returned to us by a carrier we will re-enter the package(s) under your suite and you will able to see the items again. We will share the reason why your package(s) got returned to our warehouse.
Ship7 will reship the packages if they need to be ship again. We will refund the money if returned cause by Ship7 error and customers do not want to ship it again.
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Warehouse status
All of our warehouses (London, New Jersey, and Delaware) are fully operational and accepting packages. We will update you if this will change by here and our coronavirus updates page.
Delaware warehouse packages
Packages that send to the DELAWARE warehouse will appear to be seen in your account in 2-4 business days upon arrival. During this time, you can use our search engine "Where is my package?" to find out if the package received by the DELAWARE ...
Can you refuse a delivery for me?
We receive deliveries, in bulk, from all the major carriers. At the time of taking delivery, it is seldom possible to identify one carton. We are not able to refuse delivery on request. Sometimes we can and will refuse delivery if, from the outside ...
Apple products for DE warehouse!!
Due to the bad service of UPS about Apple products in the Delaware warehouse region, we are suggesting you to: DO NOT SHIP ANY APPLE PRODUCTS TO OUR DELAWARE WAREHOUSE!! Until UPS service gets better please send all your Apple products to our NJ ...
How do I track my shipment?
Once logged in, click on the Shipment History tab. Here, you will be able to track the status of your shipment.