There might be some reasons why your order not shipped yet: If your payment declined or if we need an ID verification from you then the order is in HOLD status. If the destination country is out of service. If you passed the cutoff time for the day. ...
To ship your packages, please follow the following steps: Sign in to your account. From the Dashboard, go to the My Mailbox tab Check the box to the right of each package you would like to include in your shipment Click Ship Selected Items Add any ...
Sorry, we cannot accept cancellations or amendments to your order once you have submitted it. You should be certain you want to order the product(s) before submitting your order via our ‘Shop for Me’ service.
We are unable to claim 1st order discounts. In the majority of cases we already have accounts with the sellers, and it is not possible to set up multiple accounts in order to claim first order discounts.