The merchant offered ‘Buy one, get one free’, but I have not received the free one!
If your instructions to us were for an offer advertised as ‘Buy one, get one free’, we would have placed the order for that offer. We cannot be held responsible for the merchant failing to fulfill the offer.
There might be several explanations for why you didn’t receive the ‘free’ item for example, the offer expired, or there were limited quantities, or perhaps the ‘free’ item is shipped separately and arrives at a later time. Any time you don’t receive the exact goods you instructed us to order on your behalf, you need to contact the seller directly.
I can’t get through to the Merchant overseas!
Make sure you are dialing the right number: If you are unable to get through to your merchant’s free phone number, you should look for another number on their website, or send the Merchant an email asking for another number. If you have a Skype ...
What is the merchant invoice?
A merchant invoice (MI), or the payment receipt, is a document that shows the price you paid for merchandise you have purchased. The document may also contain other information, including the name and address of the sellers. Many merchants ...
How can I shop from Best Buy?
To learn about how to shop from Best Buy using Ship7 please use the following link and learn more about it. https://ship7.com/shop-from-best-buy-ship-with-ship7/ If you have any questions please contact our customer service.
What is the duty free limit for imports?
Some countries and territories allow goods below specific values to be imported free from duty and/or taxes. Please visit the World Customs Organization site for details and follow the link to your country. Be aware that if you have consolidated ...
What is tax-free shopping?
As Ship7 we are offering to our customer's the option of Tax-Free shopping. As a high-quality service provider Ship7 have a warehouse in Delaware, USA. The special part for the state of Delaware is that there is no Tax for any good you buy. So, if ...