What happens to prohibited items?

What happens to prohibited items?

We first try to return your items with your consent. Otherwise, we follow your instructions on how to handle prohibited items.


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    • What items are prohibited and can’t be delivered through Ship7?

      Although prohibited items vary by country, in no case can we ship internationally the following items: – Hazardous Materials (matches, chemicals, explosives) – Weapons, Parts, Ammunitions, Knives, and Scopes – Batteries (batteries inside mobile ...
    • What is the difference between item and prohibited items?

      Prohibited Items:  If an item is prohibited in your country or for export from the United States, we cannot ship it to you. If you are not sure if an item is prohibited, please contact us before ordering. If we receive an item we cannot ship to you, ...
    • What does "Restricted Item in contents" mean?

      This status means your package contains one of the prohibited items on our list. Please take a look at the prohibited items by using the link. If you have any additional questions please submit a ticket.
    • What does " UN3480-PI965 battery cannot ship" means?

      If your package contains a battery by itself and that battery not inside a device than we put your package on hold. Even power packs will be on hold regardless of the situation.  Please see our article about the Batteries and  Prohibited Items list ...
    • Can you export police or military style items?

      No. Ship7 will not export any product that appears to be related to police, government, or military activity. Common items include, but are not limited to: Badges Body armor Protective clothing containing body armor Police batons Handcuffs ...