What is my suite number?(S7-1XXXXX)

What is my suite number?(S7-1XXXXX)

Every customer has their one six-digit S7 no, which is unique for each account—for example, S7-1XXXXX.

Whenever you need to contact customer support via chat or ticket entering your S7 suite number will make the process faster.

We are distinguishing the packages by their S7- Suite Number which is unique for each account. Please be sure that you put your S7 number right to your package while sending it to the Ship7 warehouse.

Related Articles
I can see that my goods have been delivered, but they have not been updated into my suite yet. Why?
Due to the high volume of deliveries we receive at Ship7 and time differences, please allow one working day for any deliveries to be updated into your suite. We do our best to complete this step as soon as possible. Expected times may change based ...
What is a security code / card verification number?
All credit and debit cards carry a security code number. This number is known to the bank and printed on the card, but is not stored or printed anywhere else. Therefore, it can be used as a check that when you make your purchase you are in physical ...
What’s the difference between actual and dimensional weight?
Actual weight is the weight of a package on a scale. Dimensional weight is related to the package’s measurements and the space it occupies in the aircraft while being transported. Airlines take into consideration the greater value between actual and ...
Can I transfer a package from my suite to another suite?
No, unfortunately. Due to security reasons we do not allow packages to be transferred between suites. You can only order ship-out of your parcels in your suite. Your best option would be returning the parcel to the seller and re-order to the new ...
What Happens If My Goods Arrived Damaged To My Ship7 Suite?
Ship7 may refuse to receive any package that shows obvious external signs of damage or missing contents. If that happens, the package will be rejected and returned to the sender, and we will notify you. Ship7 doesn’t have the responsibility to ...