What is the difference between item and prohibited items?
Prohibited Items:
If an item is prohibited in your country or for export from the United States, we cannot ship it to you. If you are not sure if an item is prohibited, please contact us before ordering. If we receive an item we cannot ship to you, Ship7may be unable to ship it to any address, including back to the sender. In some cases, we may be required to dispose of it in a US disposal facility.
Restricted Items:
Some restricted items can be shipped, but only after the Ship7 Customer Service team reviews the item to ensure it complies with both US laws in and laws in your country. The compliance review usually takes less than 24 hours, but it may take one to three business days before your package is available to ship. If you have questions about shipping a restricted item, please contact us via
submitting a ticket or sending an email to
support@ship7.com before shipping the item to your Ship7 suite.
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What items are prohibited and can’t be delivered through Ship7?
Although prohibited items vary by country, in no case can we ship internationally the following items: – Hazardous Materials (matches, chemicals, explosives) – Weapons, Parts, Ammunitions, Knives, and Scopes – Batteries (batteries inside mobile ...
What does "Restricted Item in contents" mean?
This status means your package contains one of the prohibited items on our list. Please take a look at the prohibited items by using the link. If you have any additional questions please submit a ticket.
Can you export police or military style items?
No. Ship7 will not export any product that appears to be related to police, government, or military activity. Common items include, but are not limited to: Badges Body armor Protective clothing containing body armor Police batons Handcuffs ...
What is considered to be dangerous goods or hazardous material?
Dangerous goods/hazardous materials are items that require special handling, additional packaging, and labeling to be transported internationally. These items may or may not be allowed to ship to your country. Shipping dangerous goods are ...
Can you export agricultural items like plants, seeds and soils?
Ship7 can ship agricultural items for you if they meet US export requirements, and your country’s customs office allows them to be imported. Please make sure your agricultural products are properly labeled, including their genus, species, and country ...