What is the maximum size of package I can receive?

You can even receive an automobile or a yacht in your mailbox  Seriously, there is no limit in terms of size with the packages you can receive in your mailbox. But please consider the shipment cost for the item internationally, as well as duty and customs expenses. Larger shipments (that are beyond our courier service providers limits) are to be quoted, and shipped by special services and handled accordingly. If you need to get a quote for such a shipment submit a ticket to our customer support.

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• Package showed delivered but not appearing on my mailbox?

  After your package arrives at our warehouses will not appear in your mailbox until we are processing the packages. Package processing durations by warehouses: New Jersey: Same Day Delaware: 2-4 Business Day  **Please see the following article to ...

• Why is my item show on hold?

  There might be several reasons why your package(s) are on hold. This can be caused by the size of the package or the items inside of it. To check your package: ''Sign In" > "My Mailbox" > "On Hold": where you will be able to see all the packages are ...

• Delaware warehouse packages

  Packages that send to the DELAWARE warehouse will appear to be seen in your account in 2-4 business days upon arrival. During this time, you can use our search engine "Where is my package?" to find out if the package received by the DELAWARE ...

• Will you open my packages?

  Yes. The Ship7 team is required to open every package that arrives at our facility. Our trained login agents carefully review your purchases to ensure they were not broken during shipping and are legal for export from the USA.

• How long does it take for me to receive a package once it is shipped?

  International deliveries may take somewhere from 2-3 days to 10-15 days depending on the nature of the service you select. When selecting the shipping service on the Checkout page click the ‘Details’ button inside each service selection box to see ...