What should I do if I suspect that my password has been stolen?
Please contact us immediately via live chat or email and we will deactivate or block your account. We will issue a new temporary password and email it to the email address that you used when you registered with Ship7. If we know or suspect you have been responsible for a security breach or if there is suspected fraudulent use of your account, we may not permit you to open a new account. Be sure you safeguard your password and don’t let anyone else have it! You are responsible for all use of your account made under your login and password.
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How do I change my password?
Once logged in, click on My Account. Under my account you have a tab called Security Information under that click on the Change Password.
I can’t get into my account!
Make sure you have entered your email address & password accurately, click log in. If you still have a problem logging into your account, please submit a ticket for our customer support to review.