What should I do if I suspect that my password has been stolen?
Please contact us immediately via live chat or email and we will deactivate or block your account. We will issue a new temporary password and email it to the email address that you used when you registered with Ship7. If we know or suspect you have been responsible for a security breach or if there is suspected fraudulent use of your account, we may not permit you to open a new account. Be sure you safeguard your password and don’t let anyone else have it! You are responsible for all use of your account made under your login and password.
How do I change my password?
Once logged in, click on My Account. Under my account you have a tab called Security Information under that click on the Change Password.
I can’t get into my account!
Make sure you have entered your email address & password accurately, click log in. If you still have a problem logging into your account, please submit a ticket for our customer support to review.