Will you open my packages?
Yes. The Ship7 team is required to open every package that arrives at our facility. Our trained login agents carefully review your purchases to ensure they were not broken during shipping and are legal for export from the USA.
Package showed delivered but not appearing on my mailbox?
After your package arrives at our warehouses will not appear in your mailbox until we are processing the packages. Package processing durations by warehouses: New Jersey: Same Day Delaware: 2-4 Business Day **Please see the following article to ...
Delaware warehouse packages
Packages that send to the DELAWARE warehouse will appear to be seen in your account in 2-4 business days upon arrival. During this time, you can use our search engine "Where is my package?" to find out if the package received by the DELAWARE ...
What are the benefits of consolidating packages?
Ship7 provide Free Consolidation service to all their customers. Consolidation is the process of combining multiple orders under one tracking number so all your packages will be delivered together but in their original packages. Int the example below ...
Why is my item show on hold?
There might be several reasons why your package(s) are on hold. This can be caused by the size of the package or the items inside of it. To check your package: ''Sign In" > "My Mailbox" > "On Hold": where you will be able to see all the packages are ...
How long will my shipments take to reach me?
We have different service providers for countries/regions. On the My Mailbox page, if you select your packages for shipping, you will be presented the options with the Courier company / Service provider details as well as the delivery terms. Please ...