Shipping
What is limited tracking?
Ship7 offers limited tracking for its SMSA service to Saudi Arabia. We will be providing you a tracking number however this tracking number can be used after packages delivered to the estimated country. Once packages arrived in Saudi Arabia you can ...
Which Countries Ship7 Shipping To?
Ship7 is shipping to more than +130 countries and adding more every single day for their customer. Please see the below table to view the countries we are shipping to. Country Name Country Code Alpha 3 Code Albania AL ALB Algeria DZ DZA American ...
Why my order not shipped yet?
There might be some reasons why your order not shipped yet: If your payment declined or if we need an ID verification from you then the order is in HOLD status. If the destination country is out of service. If you passed the cutoff time for the day. ...
DHL Express Package Limit and Restrictions
DHL Express will only accept shipments that contain pieces up to 660 pounds (300 kilograms) in actual weight and 118 inches (300 centimeters) in length.
Ship7 Postal Economy Service
Our newest additional shipping service is finally here. This service mainly focusing on European countries and customers. So what are the advantages of this service? We are providing arguably the cheapest service among our competitors. Hassle-Free ...
SMSA
The weekly cut-off time for SMSA Express is MONDAY 3:00 PM EST, and THURSDAY 3:00 PM EST. As SHIP7 Team, we strongly advise you to complete your orders and your checkouts before this cut-off time.
How long will my shipments take to reach me?
We have different service providers for countries/regions. On the My Mailbox page, if you select your packages for shipping, you will be presented the options with the Courier company / Service provider details as well as the delivery terms. Please ...
Can I ship powerbanks?
No, power banks are prohibited due to transportation regulations and cannot be shipped to any country.
Can I ship with the United States Postal Service (USPS)?
Yes, but it is available for certain countries. You can see from the pricing list if it's available in your country.
When is dimensional weight applied?
When the dimensional weight is greater than the actual weight. Here is the formula for the dimensional weight which we use to calculate our shipments: Length x Width X Height (in inches) / 139 or Length x Width X Height (in centimeters) / 5000
What’s the difference between actual and dimensional weight?
Actual weight is the weight of a package on a scale. Dimensional weight is related to the package’s measurements and the space it occupies in the aircraft while being transported. Airlines take into consideration the greater value between actual and ...
How do I convert pounds to kilos?
To convert lbs to kilos, divide the number of lbs by 2.2046 1 kgs = 2.2 lbs 1 lbs = 0.45 kgs For example: 22 lbs divided by 2.2 = 10kg - kgs= kilograms - lbs = pounds - oz = ounce
Are there package weight, volume and value limitations?
For package weight and volume, you can use our Calculator for information concerning limitations for your country. Value Limitations: If the package contents of the same category that exceed the declared value of US $2500, and an export document ...
What happens if I am not at home when the parcel arrives?
If the delivery service is unable to obtain a signature, they will attempt one further delivery at a later date. If this delivery attempt is also unsuccessful, a calling card will be left, and your parcel will be returned to your local carriers ...
Can I ship batteries?
No, batteries are prohibited due to transportation regulations (batteries inside mobile phones and laptops are OK).
Can I ship perfumes?
No, perfume and colognes are prohibited due to transportation regulations governing flammable materials.
How often do you send my items to me?
We hold your items until you tell us to ship them. Our warehouses are open Monday through Friday, except holidays, and if you choose to send during a weekend or holiday, we will ship your items the next business day. We provide 60 days of free ...
Which courier companies do you use to ship my merchandise and documents?
Right now we have options including the following carriers: FedEx Economy FedEx Express DHL Express UPS International Aramex PostaPlus Note: Some countries may not be available for all carriers. For more information please check your country from ...
How do I receive information about my consolidations?
After you request your packages to be consolidated and shipped, you will receive an email when your packages have been shipped. You can also see the consolidated shipping information in the Shipment History page.
Can I request you to deliver to me an urgent shipment once it reaches
Yes you can, but there will be additonal charges which will be based upon the urgency & package
How do you activate the Consolidation Service for your suite?
It is automatically activated. Once you select multiple packages during checkout, the system automatically considers them as a consolidated shipping.
How do I calculate my shipping charges in advance?
We encourage you to use Ship7 Cost Calculator, which you can use to estimate the international shipping costs, before you order the item from the Merchant. Note that the total cost that will be displayed in advance of your purchase is only an ...
How long does it take for me to receive a package once it is shipped?
International deliveries may take somewhere from 2-3 days to 10-15 days depending on the nature of the service you select. When selecting the shipping service on the Checkout page click the ‘Details’ button inside each service selection box to see ...
How do I track my shipment?
Once logged in, click on the Shipment History tab. Here, you will be able to track the status of your shipment.
Popular Articles
Consolidation vs Repacking ?
Consolidation and Repacking can sometimes be confusing. There are main differences to diverse these two services. Consolidation means that we sending all your packages under 1 order number and we do it for free. It does not mean we will put all your ...
What is tax-free shopping?
As Ship7 we are offering to our customer's the option of Tax-Free shopping. As a high-quality service provider Ship7 have a warehouse in Delaware, USA. The special part for the state of Delaware is that there is no Tax for any good you buy. So, if ...
How do you activate the Consolidation Service for your suite?
It is automatically activated. Once you select multiple packages during checkout, the system automatically considers them as a consolidated shipping.
What items are prohibited and can’t be delivered through Ship7?
Although prohibited items vary by country, in no case can we ship internationally the following items: – Hazardous Materials (matches, chemicals, explosives) – Weapons, Parts, Ammunitions, Knives, and Scopes – Batteries (batteries inside mobile ...
USPS website says "package left with an individual" what should I do?
Don't worry at all! USPS will update the packages as "left with an individual" if one of our employees's received it. Give us time to process it and you will see the package in your mailbox.