Shop For Me
Middle Eastern countries shopping behavior
Infographic by – Go-Gulf Web Design
How can I know if my order from Shop For Me arrived?
You can always check your mailbox for updates, or with the tracking number we provide, you can track it from the carrier's website. ***Please be aware of any package that arrives at our warehouse will appear in your mailbox on the same business day. ...
How can I track my order for Shop For Me Service?
If you want to track the order too, you just need to contact our customer support and ask for the tracking no's of your packages. We will also provide you the confirmation numbers. Your packages will be safe with us.
How can I make the payment for Shop For Me?
We will receive the payment via PayPal. Before giving the order we need to receive the payment. If we the product not available or order cancelled by the vendor we will refund the payment.
How shop for me service works?
It's so easy just sit back and decide what you want to shop, give our customer support the description of the item, item quantity, product number, and the URLs for the product(s). Then we will handle your shopping afterward. To submit a Shop For Me ...
How much is the cost for Shop For Me service?
The cost for the Shop For Me service is a minimum of $10 or 10% of the total invoice. The charge can either be for a single item or an order. Either way, will be charged based on the full invoice, and the minimum charge will be $10.
If i place an online order but receive the wrong item, can i get a special reduced rate to return this item back to the merchant?
Merchants usually cover the cost of return in such cases. Therefore you will be given return labels by the Merchant so that we can use for return shipping. Otherwise we will be giving you a cost estimate for the return shipment. Contact Customer ...
I would like to buy merchandise on eBay but many of the sellers won’t accept credit cards. Can you make purchases from eBay as well?
We can try completing those orders same way we do for regular ‘Shop for Me’ orders.
Will you help me choose or locate a product?
No. Our ‘Shop for Me’ service only assists you with paying for products that you, yourself, have chosen and located.
Can you claim other discounts for me?
We will always use discount codes supplied to us (except 1st order promotion codes), but we cannot accept responsibility for sellers declining, or failing to apply, discount codes. Any special instructions such as discount codes need to be supplied ...
You have placed my order, can you cancel it?
Sorry, we cannot accept cancellations or amendments to your order once you have submitted it. You should be certain you want to order the product(s) before submitting your order via our ‘Shop for Me’ service.
Will you still place my order if there is a price variance?
If the price is more than 2% higher than you instructed, we will cancel the order; this may happen where you have omitted to include local sales tax or domestic delivery charges to your Ship7 suite address. We will notify you, and you will need to ...
What happens if some of the items are out of stock?
We will cancel the whole order and notify you. You will not be charged. You will have the option to place a new order excluding the out of stock items.
The merchant offered ‘Buy one, get one free’, but I have not received the free one!
If your instructions to us were for an offer advertised as ‘Buy one, get one free’, we would have placed the order for that offer. We cannot be held responsible for the merchant failing to fulfill the offer. There might be several explanations for ...
Is there a limit to the size of order I can place?
No.
Can you claim a 1st order discount for me?
We are unable to claim 1st order discounts. In the majority of cases we already have accounts with the sellers, and it is not possible to set up multiple accounts in order to claim first order discounts.
Which sellers can the concierge service help with?
We can help you to buy things from any seller which can be accessed through their website.
Is there a concierge service fee?
Yes, there is a small service charge for your orders. It is the greater of $7.00 or 10% of the total order amount (including all taxes and shipping).
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What is tax-free shopping?
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How do you activate the Consolidation Service for your suite?
It is automatically activated. Once you select multiple packages during checkout, the system automatically considers them as a consolidated shipping.
What items are prohibited and can’t be delivered through Ship7?
Although prohibited items vary by country, in no case can we ship internationally the following items: – Hazardous Materials (matches, chemicals, explosives) – Weapons, Parts, Ammunitions, Knives, and Scopes – Batteries (batteries inside mobile ...
USPS website says "package left with an individual" what should I do?
Don't worry at all! USPS will update the packages as "left with an individual" if one of our employees's received it. Give us time to process it and you will see the package in your mailbox.