Declared Values & Receipt
Declared value and how to change it?
If the package doesn't include an invoice or packing slip showing the amount paid for the item, the package will be on hold until you enter the declared value. It is your responsibility to ensure that the value of the item is accurately stated for ...
Why do I need to enter my merchandise value?
Regulations under Customs and the US Census Bureau require you to accurately represent the price you paid for your products. We create your Proforma Invoice for Customs by entering the information provided on the merchant invoice/receipt that usually ...
What is the merchant invoice?
A merchant invoice (MI), or the payment receipt, is a document that shows the price you paid for merchandise you have purchased. The document may also contain other information, including the name and address of the sellers. Many merchants ...
Why do you need purchase values of my items, and how do I confirm that?
Customs require the purchase value of all imported products. If your package arrives with an invoice, we will enter the value by ourselves and throw out the invoice itself. If your package arrives without an invoice, we suggest you to that enter the ...
My items arrived but the (declared) value of my merchandise is wrong. How can I change it?
If the value of your items hasn’t been entered by our team during receiving (no invoice or price information in the package); you can enter the value of your items at your Mailbox page. Once values are entered, the system does not allow you to change ...