This amount depends on the service you are getting your items shipped by. Please bear in mind that some shipping services do not have any kind of coverage at all. But other then these every service has its own maximum. A rule of thumb for maximum ...
For damaged shipments, claims must be submitted by the day following the date of receipt of the shipment at the latest. For lost shipments, claims can be accepted within one month from the date the shipment is declared missing by Ship7.
If all the necessary documents and evidence are provided at the time of submitting the claim it can take up to 30 days to process the claim and compensate you for your lost or damaged shipment.
Please contact our Customer service to initiate your claim. For our customer service to assist you better please use the correct classification for while creating a ticket for it.
How will the value be determined. Usually we take your declaration made during the shipping into account. But if our experts believe that the information needs to be verified, we may ask for a proof of item value such as invoice (from the merchant) ...
DHL and FedEx shipments are Auto insured for first $100. If you would like to opt for additional insurance it will cost you 3% of your invoice value. Insurance cannot opt while packages are in transit. If need an additional insurance please contact ...
Consolidation and Repacking can sometimes be confusing. There are main differences to diverse these two services. Consolidation means that we sending all your packages under 1 order number and we do it for free. It does not mean we will put all ...
As Ship7 we are offering to our customer's the option of Tax-Free shopping. As a high-quality service provider Ship7 have a warehouse in Delaware, USA. The special part for the state of Delaware is that there is no Tax for any good you buy. So, if ...
Although prohibited items vary by country, in no case can we ship internationally the following items: – Hazardous Materials (matches, chemicals, explosives) – Weapons, Parts, Ammunitions, Knives, and Scopes – Batteries (batteries inside mobile ...