Storage and Other Ship7 Services
Will you accept shipments sent to me by merchants and individuals?
Yes, we will accept shipments to your Ship7 address from any sender or company.
Do you repack items into one package?
Yes, we do repack packages into one box if requested by the customer. Pricing for the repacking request is as follows: the first package costs $5 + $3 for all other packages. Example: If customer request 10 packages to repacked into 1 package the ...
What are the benefits of consolidating packages?
Ship7 provide Free Consolidation service to all their customers. Consolidation is the process of combining multiple orders under one tracking number so all your packages will be delivered together but in their original packages. Int the example below ...
What is the Repacking service?
If the shipment is inadequately packed (either damaged or insufficient for international transportation), we will repack it for you for added protection and security. If the package has a high volumetric weight we repack it into smaller padded ...
How long will you store goods in my Suite?
Free storage period's as it follows: Regular Packages: 60 days Oversize Packages: 45 days (Please check our What does "Oversize item" mean? article.) After the Free Storage period, we will charge you $0.10/lbs/day for all the packages ...
What are Ship7 Hours of Operation?
Ship7 warehouses are open during all business days from 10 am to 5 pm. Please see the below schedules for all warehouses by their local time: NJ-USA : 10:00 a.m.- 5:00 p.m. DE-USA : 10:00 a.m.- 5:00 p.m. LONDON-UK : 10:00 a.m - 5:00 p.m. ISTANBUL-TR ...
I can see that my goods have been delivered, but they have not been updated into my suite yet. Why?
Due to the high volume of deliveries we receive at Ship7 and time differences, please allow one working day for any deliveries to be updated into your suite. We do our best to complete this step as soon as possible. Expected times may change based ...
Can you refuse a delivery for me?
We receive deliveries, in bulk, from all the major carriers. At the time of taking delivery, it is seldom possible to identify one carton. We are not able to refuse delivery on request. Sometimes we can and will refuse delivery if, from the outside ...
What Happens If My Goods Arrived Damaged To My Ship7 Suite?
Ship7 may refuse to receive any package that shows obvious external signs of damage or missing contents. If that happens, the package will be rejected and returned to the sender, and we will notify you. Ship7 doesn’t have the responsibility to ...
Popular Articles
Consolidation vs Repacking ?
Consolidation and Repacking can sometimes be confusing. There are main differences to diverse these two services. Consolidation means that we sending all your packages under 1 order number and we do it for free. It does not mean we will put all your ...
What is tax-free shopping?
As Ship7 we are offering to our customer's the option of Tax-Free shopping. As a high-quality service provider Ship7 have a warehouse in Delaware, USA. The special part for the state of Delaware is that there is no Tax for any good you buy. So, if ...
How do you activate the Consolidation Service for your suite?
It is automatically activated. Once you select multiple packages during checkout, the system automatically considers them as a consolidated shipping.
USPS website says "package left with an individual" what should I do?
Don't worry at all! USPS will update the packages as "left with an individual" if one of our employees's received it. Give us time to process it and you will see the package in your mailbox.
What items are prohibited and can’t be delivered through Ship7?
Although prohibited items vary by country, in no case can we ship internationally the following items: – Hazardous Materials (matches, chemicals, explosives) – Weapons, Parts, Ammunitions, Knives, and Scopes – Batteries (batteries inside mobile ...